COMMERCIAL TRANSACTIONS

Disclosure under the Act on Specified Commercial Transactions

Last updated: September 5, 2026

This page sets out the purchase terms for PomoGem Pro, a one-time in-app purchase offered through the App Store.

Seller’s name, address, and telephone number

Upon a consumer’s request, we will disclose this information by email without delay so that it can be reviewed before applying to purchase. Send disclosure requests to support@hinoshiba.com. Proof of a prior purchase is not required.

Contact information and support hours

support@hinoshiba.com. General inquiries are normally reviewed on Japanese business days from 10:00 to 18:00, with an initial reply targeted within three business days. Requests for seller information will be answered without delay so that the information can be reviewed before making a purchase decision.

Who handles each type of inquiry

Contact the email address above about app content, app behavior, purchase restoration, and disclosure of seller information. Apple handles App Store purchase procedures, payments, purchase history, invoices and receipts, and refund requests. For refunds, follow Apple’s refund instructions.

Price

Upon a consumer’s request, we will disclose the price by email without delay, allowing enough time to consider applying to purchase. StoreKit displays the final price at the time of purchase, according to region and currency, on the app’s purchase screen and on the App Store purchase confirmation screen immediately before the purchase. This website does not list a fixed price.

Availability by region

The app and PomoGem Pro are offered in the countries or regions shown as available by the App Store at the time of purchase. Use or purchase may be unavailable due to laws, sanctions, tax requirements, App Store availability, or other circumstances.

Costs other than the purchase price

You are responsible for internet connection charges and costs associated with your device and Apple Account. PomoGem does not charge an additional payment processing fee.

Payment method and timing

Payment is processed by the App Store through your Apple Account. When the purchase is completed, payment is made using the payment method configured for your Apple Account.

When features become available

PomoGem Pro features become available after the App Store purchase is complete and a valid transaction has been verified on your device. If a network issue or processing by Apple delays activation, try “Restore Purchases” in the app.

Withdrawal, returns, and refunds

Refund eligibility and procedures are subject to applicable law and Apple’s terms. Use Apple’s Report a Problem to review your purchase history and request a refund. This information does not limit your rights in cases of nonconformity with the contract or any other rights provided by law.

Product type and automatic renewal

PomoGem Pro is a one-time, non-consumable in-app purchase. There is no subscription, free trial, or automatic renewal. Family Sharing is not supported.

Included features

Set custom focus durations from 1 to 360 minutes beyond the free 25-, 45-, 60-, and 90-minute presets, and add month stamps to grouped gems. Share cards display the PomoGem logo and official website in both the free and Pro versions.

System requirements

A compatible iPhone running iOS 17 or later. An Apple Account and internet connection are required for purchases and purchase restoration. Basic features work without an Apple Account or network connection if you choose “This iPhone Only” during initial setup. If you choose iCloud sync, iCloud must be enabled for PomoGem and an internet connection is required when making the choice and when opening or resuming the app.